Privacy Policy FINSYNC GROUP USA INC
Last Updated: June 2026
FINSYNC GROUP USA INC ("FINSYNC," "we," "our," or "us") respects your privacy and is committed to protecting your personal, financial, and business information. This Privacy Policy explains how we collect, use, store, disclose, and protect information obtained through our website, client portals, communications, and professional services.
1. Information We Collect
Depending on the services you engage us for, we may collect the following information:
Personal Information
- Full Name
- Mailing Address
- Email Address
- Phone Number
- Date of Birth
- Government-issued Identification
- Driver's License or Passport Information
Financial Information
- Bank Account Information
- Credit Card Information
- Income Documentation
- Tax Identification Numbers
- Social Security Numbers
- EIN Information
- Financial Statements
- Payroll Information
- Business Ownership Information
Healthcare Information
For healthcare clients, we may collect information necessary to perform medical billing, coding, credentialing, and insurance-related services. Such information may include:
- Provider Information
- NPI Numbers
- Insurance Claim Information
- Patient Billing Data
- Revenue Cycle Information
- Credentialing Documentation
Protected Health Information (PHI) is handled in accordance with applicable HIPAA requirements.
Technical Information
When you visit our website, we may collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Website Usage Data
- Referral Sources
- Cookie Information
2. How We Use Your Information
We use collected information to:
Deliver Services
- Bookkeeping
- Payroll Processing
- Tax Preparation
- Financial Reporting
- Medical Billing
- Medical Coding
- Credentialing
- Insurance Negotiations
- Advisory Services
Communicate With You
- Respond to inquiries
- Deliver reports
- Provide service updates
- Schedule consultations
Compliance Purposes
- Meet legal obligations
- Respond to regulatory requests
- Prevent fraud and abuse
- Verify client identities
Improve Our Services
- Website analytics
- User experience improvements
- Internal quality control
- Staff training and development
4. Healthcare Privacy & HIPAA Compliance
For healthcare clients, FINSYNC maintains administrative, physical, and technical safeguards designed to protect Protected Health Information (PHI).
Where required, Business Associate Agreements (BAAs) may be executed.
Access to PHI is restricted to authorized personnel with a legitimate business need.
5. Data Security
We implement industry-standard security measures including:
- SSL/TLS Encryption
- Multi-Factor Authentication
- Secure Cloud Storage
- Role-Based Access Controls
- Employee Security Training
- Data Backup Procedures
- Continuous Security Monitoring
While we strive to protect your information, no method of transmission or storage is 100% secure.
6. Data Retention
We retain client information only as long as necessary to:
- Provide services
- Meet legal requirements
- Maintain business records
- Resolve disputes
- Enforce agreements
Certain tax, payroll, and accounting records may be retained for extended periods as required by law.
7. Your Privacy Rights
Depending on your location, you may have rights to:
- Access your personal information
- Correct inaccurate information
- Request deletion of information
- Restrict processing
- Object to certain uses
- Request data portability
- Withdraw consent where applicable
Requests may be submitted by contacting us directly.
9. Third-Party Websites
Our website may contain links to external websites. FINSYNC is not responsible for the privacy practices, content, or security of third-party websites.
10. Children's Privacy
Our services are intended for adults and business entities. We do not knowingly collect information from individuals under the age of 18.
11. International Data Transfers
Because our team and service providers may operate in multiple jurisdictions, information may be processed outside your state or country. We implement reasonable safeguards to protect all transferred information.
12. Changes To This Privacy Policy
We may update this Privacy Policy periodically. Changes become effective upon posting to our website. Continued use of our services constitutes acceptance of the updated policy.
This Privacy Policy was last updated in June 2026. By using our services, you acknowledge that you have read and understood this policy.
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